Axiell Installation

If you have commissioned Axiell to install CalmView for you, you will need to carry out the steps below in preparation.

Please be aware that if the required Windows, IIS and .net 4.0 environments are not installed, configured and working (as described below) prior to the date of the scheduled CalmView installation it may result in the installation not being carried out and you being charged for the site visit.

Please note: Setting up and troubleshooting Microsoft IIS and Microsoft .net 4.0 framework are not supported by Axiell. Any advice required will need to be obtained from your server support team.

Preparing the development environment for a CalmView installation by Axiell staff

The development environment is an optional component. If you want a separate development environment for CalmView to test out changes before making them live, it can be anything from the desktop of a PC to a server, as long as it can run Internet Information Services manager (IIS) and the .net 4.0 framework and full administrator access can be provided to the Axiell member of staff carrying out the install.

Perform the following steps to create the development environment:

  • Check the minimum requirements list for the development environment and install or upgrade any missing software.

Please note: If you are using IIS version 7 or above, you will need to install the IIS Console and other components to allow CalmView to be installed.

Please note: If you are running a 64bit version of Windows Server 2008, you will need to install the 32bit IIS environment alongside the 64bit one. Windows Server 2008 is able to run both environments together. This is not necessary for Windows Server 2012 or above.

  • If IIS was installed after the .net framework, ensure that the .net framework is registered with IIS (see your server support team for instructions).
  • Within IIS, allow ASP and .net applications to run.

Preparing the public-facing server for a CalmView installation by Axiell staff

  • Check the minimum requirements list for the public-facing server and install or upgrade any missing software.

Please note: If you are using IIS version 7 or above, you will need to install the IIS Console and other components to allow CalmView to be installed.

Please note: If you are running a 64bit version of Windows Server 2008, you will need to install the 32bit IIS environment alongside the 64bit one. Windows Server 2008 is able to run both environments together. This is not necessary for Windows Server 2012 or above.

  • If IIS was installed after the .net framework, ensure that the .net framework is registered with IIS (see your server support team for instructions).
  • Within IIS, allow ASP and .net applications to run.
  • In IIS, create a second website called CalmViewBE (stands for 'Back End') and allocate a TCP port that doesn't conflict with any other applications on this server.

Please note: It is advisable to have this port blocked from external access on your firewall.

  • For this CalmViewBE website, set the home directory to the inetpub\wwwroot sub-folder on this machine. (This is the same as the default website).

You do not need to do anything else to prepare for Axiell installation of CalmView. The pages that follow only apply to organisations that are installing CalmView themselves.

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