Offline Document Ordering

The following settings apply if the offline method (of document ordering) has been chosen in the My Items section as described here. When a researcher places an order using the offline method, an email request is automatically generated and sent to your organisation using the following settings. Staff then process the order using Calm and liaise directly with the researcher i.e. not through CalmView.

Smtp Server

The IP address of the SMTP (Simple Mail Transfer Protocol) server that is used to send email. The email request will be sent from this server. By default this setting is blank, enter the IP address and click the Save button.

Smtp Port

SMTP is usually implemented to operate over internet port 25, so this setting defaults to 25. To change this, enter an alternative port number and click the Save button.

Source Email Address

The email address that you enter here will be the 'source' i.e. shown in the 'From' section of each email request. So the email will originate from a single CalmView email account, rather than appearing to be sent from the user. By default this setting is blank, enter your required email address and click the Save button.

Destination Email Address

The email address that you enter here will be the 'destination' i.e. where requests for items will be sent. By default this setting is blank, enter your required email address and click the Save button.

Email subject

The text that you enter here will be shown in the 'Subject' line of each email request. By default this setting is blank, to change this enter your new text in the Email subject field and click the Save button.